If you cannot get the SMTP Link to work, connect to the SMTP/POP3 server from the same computer on which the Message Agent (dbremote) is running, using the same account and password. Use an Internet email program that supports SMTP/POP3. Disable this program once the SMTP message link is working.

Check that email is working properly

If SQL Remote messages are not being sent and received properly and you are using an email message system, you should confirm that email is working properly between the two computers.