Server not responding causes InstallShield to hang

If you have an inaccessible NFS mounted device, InstallShield may hang while displaying the following message:

Performing install checks. Please wait ... 

If this happens, the console from which you executed the installation displays a message similar to the following:

NFS3 server not responding still trying

You can verify this problem by executing “df -P” from a command prompt. This command should also hang. The workaround is as follows:

  1. Stop the installation process.

  2. Unmount the inaccessible device.

  3. Retry the installation.

This seems to exist only on platforms where the InstallShield “genericunix” ppk is used. Currently, this is used on SGI and HP Tru64 UNIX platforms.