Synchronizing remotely

If you use a Palm OS, Windows Mobile Pocket PC 2003, or Win32 device that is enabled for modem or wireless synchronization, you can synchronize your M-Business Client content without using a desktop cradle. When you synchronize remotely, your device connects directly to M-Business Server and downloads all channel information, just as it does when you synchronize using a cradle. This feature allows you to update your channels from any location without having to synchronize all the other data on your device.

Before you can use M-Business Client with a modem, you must make sure that the modem is configured properly and that you have network access to your Internet Service Provider (ISP). To configure your modem and network access, refer to your device manufacturer’s documentation.

To access M-Business Server, M-Business Client uses the settings in M-Business Connect. If you can connect to your ISP, but you are unable to access M-Business Server, check your M-Business Connect settings.

For instructions on synchronizing remotely, see one of the following sections:

Note

M-Business Client has a recoverable synchronization feature. If your remote (wireless) synchronization is interrupted, because you lose your wireless connection, for example, M-Business Client automatically makes several attempts to complete the synchronization, picking up where it left off. This process is automatic; no error message is displayed and you do not need to do take any action.

If you do see an error message indicating that your synchronization failed to complete, it means that M-Business Client was unable to recover your synchronization and you have to initiate a new synchronization, which must start over from the beginning.