Known issues for M-Business Client

CR#

Description

551885

Symbian version of M-Business Client not available in initial 7.0 release.

The Symbian version of M-Business Client is not bundled with in the M-Business Server installer for the 7.0.0 release. The 7.0 release of the Symbian client will be provided in an EBF.

Workaround: If you need to support users on Symbian platform, do not upgrade your M-Business Anywhere production environment to 7.0 until the 7.0 Symbian client is available by EBF.

540445

Automatic upgrade of M-Business Client from version 6.7 to version 7.0 on Win32 platform may appear to fail.

If a user on a Win32 platform cancels the automatic upgrade of M-Business Client from version 6.7 to version 7.0 two times, then the third attempt to automatically upgrade the client displays "Program not responding" error. The upgrade completes successfully, but the error message remains.

Workaround: Advise affected users that if they ignore the error message, M-Business Client is actually upgraded.

538167

Automatic upgrade of M-Business Client can fail on Windows Vista.

On a Windows Vista client, if User Account Control (UAC) is turned on, automatic upgrade of M-Business Client from 6.7 to 7.0 fails with Resource File error.

Workaround: Instruct affected users to turn off UAC.

534621

Warning window text is blank for non-English 7.0 M-Business Client on Windows Vista tablet PC.

On non-English 7.0 Win32 clients on Windows Vista tablet PC, the message box for the warning message that should appear at the beginning of the M-Business Client install process is blank. The message should read (translated to the client language), "Before you proceed, ensure that your device is connected to your PC."

Workaround: Advise affected users that the warning message is missing and provide the text (translated) of the missing message.

528288

Normal upgrade of AvantGo Mobile Internet (AMI) Symbian version of M-Business Client does not work.

If a user has previously installed AvantGo Mobile Internet (AMI) consumer version 6.5 of M-Business Client on a Symbian device, the normal procedure of upgrading M-Business Client by installing the new client over the earlier version does not work.

Workaround: Users must uninstall the 6.5 AMI version of M-Business Client before upgrading to enterprise version 6.7 or 7.0.

528244 and 528248

Some API menu customization options do not work on some M-Business Client platforms.

Some M-Business Client menu customization options provided in the PODSMenu API do not work on Microsoft Smartphone devices running Windows Mobile 6 and on Nokia phones running Symbian OS. In general, API calls to manipulate a menu option that does not exist on the platform where M-Business Client is running are ignored.

Workaround: Avoid using PODSMenu API calls for menu options that are not implemented directly through the M-Business Client menus.

528154

Waiting message remains after interrupted synchronization recovers on Palm.

On Palm OS devices, when a wireless synchronization is interrupted, and then M-Business Server is able to recover the connection and resume the synchronization, the "Waiting" message remains.

Workaround: Tell affected users that the "Waiting" message remains until the resumed synchronization process completes, or until the attempt to resume the interrupted synchronization times out.

527928

Table defined as 100% width may exceed device screen width.

When a table is defined as width 100%, and border, cellspacing, or cellpadding have a non-zero value, the resulting table display in M-Business Client extends off the screen and shows the horizontal scrollbar.

Workaround: Avoid use of border, cellspacing and cellpadding with tables.

527450

On Windows Mobile 5, custom PODS are tagged as untrusted at initial startup of M-Business Client.

Custom PODS on Windows Mobile 5 cause an alert to be displayed, indicating that the code is untrusted.

Workaround: If a system administrator is not installing/updating on user devices, users need to be instructed to accept these "untrusted" PODS the first time they start M-Business Client version 7.0.