Registering as a Named Contact

You can get technical support faster and easier to get technical support, by phone or online, if you have registered as a Named Contact.

When you purchase an iAnywhere Solutions product, an iAnywhere Technical Support Contact Form is automatically sent to you by way of an e-mail message be emailed to you within 7–10 days. If your company should need to add another Named Contact, or change the one initially registered, call the Technical Support 800-number and request a iAnywhere Technical Support Contact Change Form.

The iAnywhere Technical Support Contact Form contains your Customer Number, with spaces for you to provide an e-mail address and other identifying information for the Named Contact for your product. Fill in the requested information and fax the form back to the phone number indicated.

When your fax is received, an email will be sent to you, providing your Technical Contact ID number. You can then use this number to speed up the process when you call for technical support, and to access technical support online.