Controlling processing sequence of submitted forms

If a user who is working offline submits multiple forms, after synchronizing these forms may end up being forwarded from M-Business Server to the server hosting your channel in a sequence that is very different from the order in which the user filled them in and clicked the Submit button. This could cause serious problems for many applications where, for example, any of the following are:

  • User could change the same record twice.

  • User could first add a record, then delete it before synchronizing.

  • Servicing customers is involved—in general, customers should be serviced in the order in which they ask for service.

You can set up a back-end process, launched by the Start Sync URL, that intercepts the form submissions and sequences them by date/time stamp before they are forwarded to the server that will process them.