Checking log files

M-Business Server saves administrative, server, and user operations in log files. These log files can help you diagnose problems, determine the load on each server, and better manage the operation of your server. Use any text editor to open log files.

The following log files are available:

  • agsoap_error.log – records error messages logged by M-Business Anywhere SOAP server. The SOAP server is used by the Admin and Device UI servers, and by custom applications.

  • sync_access.log – records synchronization information as users synchronize their mobile devices with M-Business Server.

  • sync_error.log – records error messages logged as users synchronize their mobile devices with M-Business Server.

  • tomcat_accessYYYY-MM-DD.txt – records each page that is accessed on the Admin and Device UI, and any custom pages. A separate file is created for each YYYY-MM-DD.

  • tomcat_output.txt – records startup and error messages from the UI Servers for both the Admin and Device UI.

Note

Users can view their own synchronization activity when they access M-Business Server in Personal Mode.

For more information about setting configuration directives for log files, see the Apache documentation.