If your system does not work properly after you install DirectConnect for z/OS products, and if you already performed the connection steps listed previously, try the following:
Confirm the version number of Open Server software. DirectConnect is compatible with Open Server and Adaptive Server version numbers identified in Chapter 1.
Check the log and trace files in the server subdirectory $SYBASE/$SYBASE_ECON/servername/log subdirectory for more information. Following are examples of error messages that can occur:
Error : 16029 Severity : 20 State: 0 OS Error: -1 : Failed to start any network listeners OS Error Text : <srv-lib>
Following are the possible causes:
One of the specified port numbers is in use. Change the port number to one that is not in use and try again.
or
The wrong machine name or IP address was specified. Enter the machine name or the IP address running the DirectConnect server.
Refer to the DirectConnect Error Message Guide for errors that occur.
If the server fails before the log files initialize, error messages are written to the console. If this occurs, see the Enterprise Connect Data Access and Mainframe Connect Server Administration Guide for DirectConnect for an explanations of these “pre-log” messages.
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