DirectConnect server fails to start after installation  Connectivity problems

Chapter 10: Troubleshooting

Error conditions and fixes

Error condition #1

SNA software does not exist on the UNIX machine, and during installation the response to the question about SNA software existing on the machine was "yes."�

Fix for error #1

StepsTo correct error condition #1

  1. Go to the following directory:

    cd $SYBASE/$SYBASE_ECON/bin�
    
  2. Execute the following script:

    DCConfig�
    
  3. Respond NO to the following question,

    Is SNA installed on your system.
    

This creates the softlinks to the SNA stub libraries as a substitute for the actual libraries.�

Error #2

SNA software does exist on the UNIX machine. The LD_LIBRARY_PATH (for Sun Solaris and HP-UX) or LIBPATH (for RISC/6000 AIX) environment variable is missing in the directory where the SNA libraries reside.

Fix for error #2

To fix error #2, change your LD_LIBRARY_PATH or LIBPATH to include the /opt/sna/... (for Sun Solaris and HP-UX), or /usr/lib/sna/... (for AIX) directory, or the custom directory where your SNA software is installed on your UNIX machine. The SNA libraries are now in the DirectConnect library path.





Copyright © 2005. Sybase Inc. All rights reserved. Connectivity problems

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