About this book

Audience

This book is for anyone installing DataWindow .NET™.

How to use this book

Read this book before you run the common setup program to install DataWindow .NET, DataWindow Designer, the DataWindow Reference, and Adaptive Server® Anywhere.

Related documents

For a complete list of DataWindow .NET documentation, see the preface of the DataWindow .NET Programmer’s Guide.

Other sources of information

Use the Sybase Getting Started CD, the SyBooks CD, and the Sybase Product Manuals Web site to learn more about your product:

Sybase certifications on the Web

Technical documentation at the Sybase Web site is updated frequently.

StepsFinding the latest information on product certifications

  1. Point your Web browser to Technical Documents.

  2. Click Certification Report.

  3. In the Certification Report filter select a product, platform, and timeframe and then click Go.

  4. Click a Certification Report title to display the report.

StepsFinding the latest information on component certifications

  1. Point your Web browser to Availability and Certification Reports.

  2. Either select the product family and product under Search by Base Product; or select the platform and product under Search by Platform.

  3. Select Search to display the availability and certification report for the selection.

StepsCreating a personalized view of the Sybase Web site (including support pages)

Set up a MySybase profile. MySybase is a free service that allows you to create a personalized view of Sybase Web pages.

  1. Point your Web browser to Technical Documents.

  2. Click MySybase and create a MySybase profile.

Sybase EBFs and software maintenance

StepsFinding the latest information on EBFs and software maintenance

  1. Point your Web browser to the Sybase Support Page.

  2. Select EBFs/Maintenance. If prompted, enter your MySybase user name and password.

  3. Select a product.

  4. Specify a time frame and click Go. A list of EBF/Maintenance releases is displayed.

    Padlock icons indicate that you do not have download authorization for certain EBF/Maintenance releases because you are not registered as a Technical Support Contact. If you have not registered, but have valid information provided by your Sybase representative or through your support contract, click Edit Roles to add the “Technical Support Contact” role to your MySybase profile.

  5. Click the Info icon to display the EBF/Maintenance report, or click the product description to download the software.

If you need help

Each Sybase installation that has purchased a support contract has one or more designated people who are authorized to contact Sybase Technical Support. If you cannot resolve a problem using the manuals or online help, please have the designated person contact Sybase Technical Support or the Sybase subsidiary in your area.