Chapter 1: Retrieving Information Intelligently


Managing unstructured information

In many organizations, employees keep their research, financial projections, and presentations on local PCs or team-shared space on the company network. Accessing such information – or even finding it – often proves difficult when staff or storage rules and structures change.

Sybase Search technology

Sybase Search technology extracts and processes the text content from file systems and databases where the content is unstructured. The ability to automatically process this content removes the need to index or describe information manually and allows organizations to automate such common business operations as data capture, retrieval, and linking. Sybase Search technology offers an efficient and cost-effective solution for searching unstructured information, regardless of the format and the language in which the content is written.

The Internet offers familiarity with keyword search, which is the most common type of search-and-retrieval technology. Most people are familiar with the process of retrieving the information by typing one or two relevant keywords into a search engine.

Keyword search technology requires a business to identify documents by associating keywords with the document, which are then used for subsequent retrieval. This process, known as document “tagging,” can be costly and time-consuming.

Sybase Search provides the means to automatically capture and retrieve information based on concepts rather than keywords. Through the use of proprietary algorithms, Sybase Search delivers a language-independent product capable of operating without the costly overhead associated with tagging. This provides an essential tool for managing the proliferation of unstructured information in today’s business environment.

Sybase Search features

Sybase Search offers a number of features that allow today’s organizations to ease or eliminate the time and cost required to support the demands of managing an organization’s unstructured information. These features include: