Troubleshooting LDAP user authentication errors

Adaptive Server may experience the following transient errors when communicating with the LDAP server. These errors are generally resolved by trying the connection again. If the errors persist after three retry attempts, Adaptive Server marks the LDAP server as FAILED.

Transient errors and a large number of simultaneous login requests could lead errorlog with a large number of repeated error messages. To increase the readability of the log, the following error message logging algorithm is used:

  1. If a message is being logged for the first time, log it.

  2. If the last time the message was logged was greater than 3 minutes:

Authentication failures arising from the following are not considered LDAP errors and are not conditions for retrying the authentication request.

Syntax errors found while parsing the URL are caught when an LDAP URL is set, and therefore do not fall in any of the above categories.